CAREERS

 

 

We are urgently hiring!!! Customer Service Representatives and Technical Support Representatives!
(Quezon City Area)

I. Voice Account

U.S. Account – Roadside Assistance

Duties:
– Answer inbound calls courteously
– Assists customers and service execution in a professional manner.
– Analyze the issue(s) raised by the customer and determine the most appropriate solutions

Qualifications:
– Must be a College Graduate
– With or without call center experience; but, having experience in a customer facing environment and resolving issues over the phone is an advantage.
– Must be able to confidently communicate in English
– Good typing skills
– Must be physically and mentally fit
– Willing to work at a graveyard schedule
– Willing to work in Mother Ignacia Avenue, Quezon City

II. I.T. Helpdesk (for pooling)

Singapore Account – Level 1 Technical Support for I.T. Companies

Duties:

– Provide support for all CR/SR raised on a daily basis
– Troubleshoot and resolve issues reported by customers
– Escalation process
– Provide support to engineering during incidents
– Update documentation such as guidelines for Helpdesk

Requirements:
– Applicants for Service Desk Agents must have a minimum 1 year of experience in IT
– Applicants for Supervisors must have a 3 years experience in handling a call center operating in a 24/7 schedule
– Must be physically and mentally fit
– Willing to work 24 by 7 shifts
– Willing to work in Mother Ignacia, Quezon City

III. I.T. Staff

Duties:
– Server maintenance
– Network troubleshooting
– Server monitoring
– Software installations
– Firewall monitoring and management
– Web development
– Linux management/monitoring
– Asterix management/monitoring
– How to address all email issues
– How to resolve hardware issues
– Company Social media monitoring and update

Qualification:
– Must be a College Graduate
– Must be computer literate and specializes on the following:
a. Linux
b. Asterisk
c. Vicidial
d. Network
– Must be physically and mentally fit
– Must be able to multi-task and comfortable working with computer based applications
– Willing to work in Mother Igancia Avenue, Quezon City

IV. Video Editor

Duties:
Provide photo and video editing services

Qualifications:
– Must be Computer Literate
– Must be able to provide Audio and Video Graphics Editing
– Have experience in the following: After Effects, Premiere Pro, Final Cut Pro, and Cinema 4D
– Must be physically and mentally fit
– Willing to work in Mother Ignacia, Quezon City

For interested applicants, send your C.V. via email to:
riyah.ipapo@cbsi-llc.com
careers@celobusiness.com

Walk in applicants may drop by from Monday to Friday, from 10a.m. to 5p.m.
Office: Unit 204 Corporate 101 Building Mother Ignacia Ave. Brgy. South Triangle Quezon City, 1103